TICKETS

“Logic will get you from A to B. Imagination will take you everywhere.” — Albert Einstein
For a general list of events for which tickets can be requested, visit out 2017 Tickets page!
Who can get tickets?

Tickets for Kids distributes tickets to nonprofit organizations that serve low-income and/or at-risk children. If you are part of a nonprofit that has a 501(c)(3) certification, you can apply to become an agency partner.

Please note that we do not distribute tickets directly to individuals or families. If you think your children may qualify for tickets and they are served by a nonprofit, please ask that nonprofit to go through the application process.

How do we become an agency partner?

In order to become a TFK agency partner, you and your organization must agree to the following:

  1. Attend a mandatory orientation session, either at our main office or through a TFK webinar, to learn the protocols of working with TFK.
  2. Sign a binding contract agreeing to the appropriate use of tickets.
  3. Submit ticket requests using the TFK online system.
  4. Arrange transportation to events.
  5. Submit post-event reports accounting for ticket usage.

Ready to become part of our network? Go to our Agency Sign-Up Form to begin the application process!

What happens after I submit my agency application?

A member of our team will reach out to you to follow up; we will ask for more information, provide you with some paperwork, and sign you up for one of our mandatory orientations.

Once you have attended the orientation, you will receive a username and a password to log into our Agency Portal, in which you can view available events, request tickets, and submit post-event reports.

What events are available?

There are a few different places where you can find out what events are available:

  • For the most comprehensive and up-to-date list of events, please log in to the Agency Portal and click on Event List.
  • For a general list of events that doesn’t require a log-in, visit our Events Page
  • To receive regular email updates, subscribe to our emails!

We try really hard to make as many events available to as many kids as we can, but many of our events have very limited tickets. If you see an event on the events page and/or in an email, but not in the agency portal, this generally indicates that those tickets are no longer available.

How do I request an event?

For more information once you’re on the Event List, click on the name of the event. Please read the event description thoroughly, as it may have key information like available times, maximum group sizes, and appropriate age range. When you’re ready, hit the Request Tickets button to make your request. Please fill out the request form thoroughly, including any required information listed in the event details page.

After you hit Submit, you should receive a confirmation email notifying you that we’ve received your request. If you don’t receive an email notification, please don’t assume that we’ve received your request; double-check by giving us a call.

Am I approved for an event?

The agency main contact will always receive an email indicating an approval or denial. Please read all emails very carefully, as they contain details of your trip and admission: how to get your tickets, which dates you’re confirmed for, and other key information.

Most often, you will need a Letter of Admission to enter the event, which you will also receive by email. Other admissions might be by actual tickets, which may need to be picked up, or by e-tickets, which will be mailed. Your approval email, as well as your ticket request details, will provide your ticket type and instructions.

If you need a Letter of Admission resent to you, follow these steps:

  1. After logging into our agency portal, under Agency Options, click on Ticket Requests.
  2. Click the TREQ number for the specific event you want.
  3. Under the status of your request, follow the prompt for “Need a copy of your Letter of Admission?”
How do I make changes to my request?

You can make changes to your trip by following these steps:

  1. After logging into our agency portal, under Agency Options, click on Ticket Requests.
  2. Click the TREQ number for the specific event you want.
  3. Click on Create Change Request and fill out the form as fully as possible.
  4. Click Submit.

Please note that we cannot always accommodate all changes, especially as the event date gets closer.

What if we encounter an emergency on the day of our trip?

We understand that things can go wrong the day of. You might encounter severe weather, forget your Letter of Admission, running late, or have a van break down. If something like this happens, please call our main office: 412.781.5437.

What if I am no longer able to be my agency’s main contact?

Please inform the TFK staff that you are leaving. A new main contact will need to be appointed and that staff person will need to go through orientation. During this transition period, your agency’s TFK account will be closed down.

Other questions?

You can always email info@ticketsforkids.org or call 412.781.5437 to ask. If you already know whom you wish to reach, please visit our full staff directory for that person’s contact information.